Right of withdrawal
Right of withdrawal for consumers
You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have/ has taken possession of the last goods.
In order to exercise your right of revocation, you must send us
Holzagentur Thiele GmbH
Tippelsbergerstraße 56
Germany - 44807 Bochum
Phone: +49 (0) 234 54 14 316
Fax: +49 (0) 234 54 14 315
Email: info@holzagentur-thiele.de
of your decision to withdraw from this contract by means of a clear declaration (e.g. a letter sent by post, fax or e-mail). You can use the enclosed model withdrawal cancellation form, which is, however, not mandatory.
To comply with the cancellation period, it is sufficient for you to send the notification of the exercise of the right of cancellation before the end of the cancellation period.
Consequences of the revocation
If you cancel this contract, we will return to you all payments we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within fourteen days of the day on which we received notification of your of your revocation of this contract has been received by us.
For this repayment we will use the same means of means of payment that you used for the original transaction, unless expressly agreed otherwise with you. in no case will you be charged any fees for this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return the goods to us immediately and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is a result of an inspection in order to proove the condition, properties and functioning of the goods inappropriately.
Sample cancellation form
(If you wish to cancel the contract, please complete and return this form).
To
Holzagentur Thiele GmbH
Tippelsbergerstraße 56
Germany - 44807 Bochum
Fax: +49 (0) 234 54 14 315
Email: info@holzagentur-thiele.de
I/we (*) hereby revoke the contract
concluded by me/us (*)
for the purchase of the following goods (*)/the provision of the following service:
Ordered on (*)/received on (*)
Name of the consumer(s)
Address of the consumer(s)
Signature of consumer(s) (only in case of paper communication)
Date
(*) Delete where inapplicable.
Exclusion of the right of withdrawal
Unless otherwise agreed by the parties, the right of withdrawal does not apply to the following
contracts:
Contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer; contracts for the supply of goods which, by reason of their nature, have been inseparably mixed with other goods mixed with other goods due to their nature.